If your tickets are not printed, several checks must be made:

- Check that the paper is thermal by making a line with your fingernail (if a black trace appears, it is the right paper. If there is no trace: change the roll)

- Change the direction roller (because only one side is thermal)

- Check that the roll is correctly inserted: it must be placed at the bottom of the slot and the paper must not pass through the axes.

-Test with another roller

If the problem persists, please contact the technical department on 0892164750 (service 0.40€/min + price of a call)