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I can't credit my account by card, what should I do?
If you are unable to credit your Nøelse account, please ensure that:
- it is not a prepaid card, an American Express card, a store card or a card issued outside the SEPA zone.
- you have a sufficient balance on your issuing account.
- that you have chosen an amount between €10 and €250.
- that you have filled in all the mandatory fields
- that the credit card used is still valid
If the problem persists, please contact our customer service.