How do I make a transfer?
To make a transfer from your Nøelse interface, go to the "Payments" section.
1. Select the "Pay" tab,
2. Click on "Make a transfer",
3. Then choose the type of transfer you wish to make from: "One time transfer", " Programmed transfer", " Permanent transfer",
4. Select the sender account and click "Next",
5. Add or choose the beneficiary account.
To add a beneficiary, you can link your smartphone contacts to your Nøelse application or add a contact to your Nøelse contact book by clicking on "Add"
6. After selecting your beneficiary, select one of the available payment details from :
- IBAN
- Telephone (coming soon)
- Email address (coming soon)
7. Choose the amount you wish to transfer
8. You can enter a label that will appear on your statement and the recipient's statement.
9. Confirm the transfer by clicking on "Confirm" and enter your personal code.
Note that each transfer costs 0,10€. Transfers are free between members of the Nøelse community.
Please note that once a transfer has been made, the only way to cancel it is to request the return of the funds (except for programmed or permanent transfers which can be cancelled 48 hours before the due date). In addition, for a cancelled transfer, Nøelse will still charge a 0.10€ fee.