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I want to cancel a transfer, what is the procedure to follow?
To cancel a programmed or permanent transfer. Go to the "Payments" section of your Nøelse interface.
1. Click on "Make a transfer" and then "Upcoming transfer"
2. Select the transfer you wish to cancel
3. Click on " Cancel this transfer "
4. Enter your personal code to validate your action
Please note: you can only cancel programmed and permanent transfers within 48 hours of their execution date. Instant and one-off transfers have an immediate impact on the account balance and cannot be modified. The only possible procedure for cancelling an executed transfer is an amicable request for the return of funds.