{"id":14796,"date":"2025-10-02T11:55:32","date_gmt":"2025-10-02T09:55:32","guid":{"rendered":"https:\/\/noelse.com\/professionnels\/?p=14796"},"modified":"2025-10-07T10:36:00","modified_gmt":"2025-10-07T08:36:00","slug":"nfc-defaillant-diagnostic-et-reparation","status":"publish","type":"post","link":"https:\/\/noelse.com\/professionnels\/nfc-defaillant-diagnostic-et-reparation\/","title":{"rendered":"NFC d\u00e9faillant : diagnostic et r\u00e9paration"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"14796\" class=\"elementor elementor-14796\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4258192 e-flex e-con-boxed e-con e-parent\" data-id=\"4258192\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ba8fce elementor-widget elementor-widget-image\" data-id=\"8ba8fce\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"534\" src=\"https:\/\/noelse.com\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/10\/ChatGPT-Image-3-sept.-2025-14_40_041-1024x683.webp\" class=\"attachment-large size-large wp-image-14797\" alt=\"NFC\" srcset=\"https:\/\/noelse.com\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/10\/ChatGPT-Image-3-sept.-2025-14_40_041-1024x683.webp 1024w, https:\/\/noelse.com\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/10\/ChatGPT-Image-3-sept.-2025-14_40_041-300x200.webp 300w, https:\/\/noelse.com\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/10\/ChatGPT-Image-3-sept.-2025-14_40_041-768x512.webp 768w, https:\/\/noelse.com\/professionnels\/wp-content\/uploads\/sites\/2\/2025\/10\/ChatGPT-Image-3-sept.-2025-14_40_041.webp 1536w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca102dc elementor-widget elementor-widget-text-editor\" data-id=\"ca102dc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-renderer-start-pos=\"68\">Dans le monde moderne des paiements \u00e9lectroniques, le <strong data-renderer-mark=\"true\">NFC (Near Field Communication)<\/strong> s\u2019impose comme un standard incontournable gr\u00e2ce \u00e0 sa rapidit\u00e9, sa s\u00e9curit\u00e9 et sa commodit\u00e9.<br \/>Que ce soit avec une <strong data-renderer-mark=\"true\">carte bancaire sans contact<\/strong> ou un <strong data-renderer-mark=\"true\">smartphone \u00e9quip\u00e9 de Wallet<\/strong>, la technologie facilite les transactions et rend l\u2019exp\u00e9rience client plus fluide.<\/p><p data-renderer-start-pos=\"412\">Mais que se passe-t-il lorsque le <strong data-renderer-mark=\"true\">NFC TPE tombe en panne<\/strong> ? Pour un commer\u00e7ant, une <strong data-renderer-mark=\"true\">panne contactless<\/strong> peut ralentir les encaissements, frustrer les clients et m\u00eame entra\u00eener une perte de chiffre d\u2019affaires. Cet article d\u00e9taille les <strong data-renderer-mark=\"true\">sympt\u00f4mes d\u2019un lecteur sans contact d\u00e9faillant<\/strong>, les <strong data-renderer-mark=\"true\">causes fr\u00e9quentes<\/strong>, les <strong data-renderer-mark=\"true\">\u00e9tapes de diagnostic NFC<\/strong>, ainsi que les solutions de <strong data-renderer-mark=\"true\">r\u00e9paration et de maintenance pr\u00e9ventive<\/strong>.<\/p><h2 data-renderer-start-pos=\"813\">Sympt\u00f4mes fr\u00e9quents d\u2019un NFC d\u00e9faillant<\/h2><p data-renderer-start-pos=\"854\">Un <strong data-renderer-mark=\"true\">terminal NFC<\/strong> d\u00e9faillant pr\u00e9sente souvent des signes clairs :<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"921\"><strong data-renderer-mark=\"true\">Paiement sans contact refus\u00e9<\/strong> : aucune r\u00e9action du terminal lorsqu\u2019une carte ou un smartphone est approch\u00e9.<\/p><\/li><li><p data-renderer-start-pos=\"1031\"><strong data-renderer-mark=\"true\">Dysfonctionnement al\u00e9atoire<\/strong> : le lecteur sans contact fonctionne une fois sur deux.<\/p><\/li><li><p data-renderer-start-pos=\"1118\"><strong data-renderer-mark=\"true\">Probl\u00e8me NFC avec certains appareils<\/strong> : le terminal accepte certaines cartes mais pas d\u2019autres, ou refuse les paiements mobiles.<\/p><\/li><li><p data-renderer-start-pos=\"1249\"><strong data-renderer-mark=\"true\">Temps de lecture anormalement long<\/strong> : le terminal met plus de 5 secondes \u00e0 d\u00e9tecter le sans contact.<\/p><\/li><li><p data-renderer-start-pos=\"1352\"><strong data-renderer-mark=\"true\">Message d\u2019erreur r\u00e9current<\/strong> : \u201cNFC non disponible\u201d ou \u201cErreur contactless\u201d.<\/p><\/li><\/ul><p data-renderer-start-pos=\"1430\">\ud83d\udc49 Ces probl\u00e8mes perturbent l\u2019exp\u00e9rience client et peuvent allonger le temps d\u2019encaissement aux heures de forte affluence.<\/p><h2 data-renderer-start-pos=\"1554\">Causes possibles d\u2019une panne NFC<\/h2><p data-renderer-start-pos=\"1588\">Plusieurs causes expliquent pourquoi un <strong data-renderer-mark=\"true\">lecteur sans contact<\/strong> peut cesser de fonctionner :<\/p><ol class=\"ak-ol\" start=\"1\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1681\"><strong data-renderer-mark=\"true\">Usure du terminal<\/strong> : les modules NFC vieillissent avec le temps, surtout en cas d\u2019usage intensif.<\/p><\/li><li><p data-renderer-start-pos=\"1781\"><strong data-renderer-mark=\"true\">Interf\u00e9rences \u00e9lectroniques<\/strong> : certains environnements (restaurants avec fours, zones Wi-Fi satur\u00e9es) perturbent le signal NFC.<\/p><\/li><li><p data-renderer-start-pos=\"1911\"><strong data-renderer-mark=\"true\">D\u00e9faut logiciel<\/strong> : un bug ou une version obsol\u00e8te du logiciel TPE peut bloquer le sans contact.<\/p><\/li><li><p data-renderer-start-pos=\"2009\"><strong data-renderer-mark=\"true\">Mauvaise configuration contactless<\/strong> : un r\u00e9glage NFC incorrect dans le terminal peut emp\u00eacher la lecture.<\/p><\/li><li><p data-renderer-start-pos=\"2117\"><strong data-renderer-mark=\"true\">Dommages physiques<\/strong> : chute, humidit\u00e9 ou poussi\u00e8re peuvent endommager le capteur NFC.<\/p><\/li><\/ol><h2 data-renderer-start-pos=\"2205\">\u00c9tapes de diagnostic NFC<\/h2><p data-renderer-start-pos=\"2231\">Un <strong data-renderer-mark=\"true\">diagnostic NFC pr\u00e9cis<\/strong> est essentiel avant toute r\u00e9paration. Voici la d\u00e9marche recommand\u00e9e par un <strong data-renderer-mark=\"true\">gestionnaire maintenance TPE<\/strong> :<\/p><ol class=\"ak-ol\" start=\"1\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"2365\"><strong data-renderer-mark=\"true\">Tester plusieurs cartes et smartphones<\/strong> : si toutes \u00e9chouent, le probl\u00e8me vient du terminal NFC.<\/p><\/li><li><p data-renderer-start-pos=\"2464\"><strong data-renderer-mark=\"true\">V\u00e9rifier les mises \u00e0 jour<\/strong> : installer les derni\u00e8res versions logicielles corrige souvent les bugs de paiement sans contact.<\/p><\/li><li><p data-renderer-start-pos=\"2591\"><strong data-renderer-mark=\"true\">Inspecter l\u2019environnement<\/strong> : identifier d\u2019\u00e9ventuelles sources d\u2019interf\u00e9rences (borne Wi-Fi, appareils \u00e9lectriques proches).<\/p><\/li><li><p data-renderer-start-pos=\"2717\"><strong data-renderer-mark=\"true\">Contr\u00f4ler la configuration contactless<\/strong> : v\u00e9rifier dans les param\u00e8tres du terminal si le NFC est bien activ\u00e9.<\/p><\/li><li><p data-renderer-start-pos=\"2829\"><strong data-renderer-mark=\"true\">Effectuer un diagnostic via l\u2019assistance NFC<\/strong> : certains fournisseurs de TPE offrent un diagnostic \u00e0 distance.<\/p><\/li><\/ol><h2 data-renderer-start-pos=\"2942\">Solutions rapides et temporaires pour continuer \u00e0 encaisser<\/h2><p data-renderer-start-pos=\"3003\">En cas de <strong data-renderer-mark=\"true\">panne NFC TPE<\/strong>, il existe des solutions provisoires pour \u00e9viter de bloquer les encaissements :<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3110\"><strong data-renderer-mark=\"true\">Utiliser la puce EMV + code PIN<\/strong> : solution universelle en cas de panne sans contact.<\/p><\/li><li><p data-renderer-start-pos=\"3198\"><strong data-renderer-mark=\"true\">Encourager le paiement mobile avec d\u2019autres cartes<\/strong> : via Apple Pay, Google Pay, Samsung Pay.<\/p><\/li><li><p data-renderer-start-pos=\"3294\"><strong data-renderer-mark=\"true\">Proposer un virement instantan\u00e9 SEPA<\/strong> : pratique pour les montants \u00e9lev\u00e9s.<\/p><\/li><li><p data-renderer-start-pos=\"3371\"><strong data-renderer-mark=\"true\">Activer une carte virtuelle<\/strong> : si votre banque le permet, vous pouvez g\u00e9n\u00e9rer une carte virtuelle utilisable imm\u00e9diatement.<\/p><\/li><\/ul><p data-renderer-start-pos=\"3497\">\ud83d\udc49 Ces alternatives permettent de limiter l\u2019impact d\u2019un <strong data-renderer-mark=\"true\">NFC d\u00e9faillant<\/strong> en attendant une <strong data-renderer-mark=\"true\">r\u00e9paration sans contact<\/strong>.<\/p><h2 data-renderer-start-pos=\"3611\">Quand envisager une r\u00e9paration NFC ?<\/h2><p data-renderer-start-pos=\"3649\">Si les probl\u00e8mes persistent malgr\u00e9 les diagnostics, il est temps de passer \u00e0 une <strong data-renderer-mark=\"true\">r\u00e9paration NFC<\/strong> plus pouss\u00e9e :<\/p><ol class=\"ak-ol\" start=\"1\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3763\"><strong data-renderer-mark=\"true\">Maintenance professionnelle<\/strong> : faire intervenir un technicien sp\u00e9cialis\u00e9 en <strong data-renderer-mark=\"true\">d\u00e9pannage contactless<\/strong>.<\/p><\/li><li><p data-renderer-start-pos=\"3864\"><strong data-renderer-mark=\"true\">Changement du module NFC<\/strong> : sur certains mod\u00e8les, remplacer uniquement le module est possible.<\/p><\/li><li><p data-renderer-start-pos=\"3961\"><strong data-renderer-mark=\"true\">Remplacement complet du terminal NFC<\/strong> : si le TPE est trop ancien, mieux vaut investir dans un nouveau mod\u00e8le.<\/p><\/li><\/ol><p data-renderer-start-pos=\"4074\">\ud83d\udcca En moyenne, une <strong data-renderer-mark=\"true\">r\u00e9paration sans contact<\/strong> prend <strong data-renderer-mark=\"true\">2 \u00e0 7 jours<\/strong>, selon la gravit\u00e9 du probl\u00e8me et la disponibilit\u00e9 des pi\u00e8ces.<\/p><h2 data-renderer-start-pos=\"4198\">Bonnes pratiques pour pr\u00e9venir les pannes NFC<\/h2><p data-renderer-start-pos=\"4245\">La <strong data-renderer-mark=\"true\">maintenance pr\u00e9ventive NFC<\/strong> permet de r\u00e9duire consid\u00e9rablement les risques de panne :<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"4336\"><strong data-renderer-mark=\"true\">Entretien r\u00e9gulier<\/strong> : nettoyer le terminal et v\u00e9rifier l\u2019\u00e9tat du lecteur sans contact.<\/p><\/li><li><p data-renderer-start-pos=\"4425\"><strong data-renderer-mark=\"true\">Mises \u00e0 jour fr\u00e9quentes<\/strong> : appliquer toutes les mises \u00e0 jour logicielles et de s\u00e9curit\u00e9.<\/p><\/li><li><p data-renderer-start-pos=\"4516\"><strong data-renderer-mark=\"true\">Manipulation correcte<\/strong> : \u00e9viter les chocs et former le personnel aux bons gestes.<\/p><\/li><li><p data-renderer-start-pos=\"4600\"><strong data-renderer-mark=\"true\">Surveillance proactive<\/strong> : activer les alertes en cas de dysfonctionnement du terminal NFC.<\/p><\/li><li><p data-renderer-start-pos=\"4693\"><strong data-renderer-mark=\"true\">Contrat de maintenance sans contact<\/strong> : certaines offres incluent un suivi r\u00e9gulier et des remplacements rapides.<\/p><\/li><\/ul><p data-renderer-start-pos=\"4808\">\ud83d\udc49 La pr\u00e9vention reste la meilleure solution pour \u00e9viter une <strong data-renderer-mark=\"true\">panne contactless<\/strong> co\u00fbteuse en pleine activit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-737ab56 elementor-widget elementor-widget-text-editor\" data-id=\"737ab56\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-renderer-start-pos=\"4917\">T\u00e9moignages et chiffres cl\u00e9s<\/h3><p data-renderer-start-pos=\"4947\">\ud83d\udccd <strong data-renderer-mark=\"true\">Sophie, commer\u00e7ante \u00e0 Lyon<\/strong><br \/><em data-renderer-mark=\"true\">\u00ab\u00a0Depuis que j\u2019ai souscrit \u00e0 un service de gestionnaire maintenance pour mes TPE, les pannes NFC sont devenues tr\u00e8s rares. Avant, j\u2019avais une panne tous les deux mois.\u00a0\u00bb<\/em><\/p><p data-renderer-start-pos=\"5146\">\ud83d\udccd <strong data-renderer-mark=\"true\">Marc, restaurateur \u00e0 Paris<\/strong><br \/><em data-renderer-mark=\"true\">\u00ab\u00a0Une panne NFC un samedi soir m\u2019a fait perdre plusieurs clients. J\u2019ai compris l\u2019importance d\u2019avoir une assistance NFC disponible 7j\/7.\u00a0\u00bb<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12140a2 elementor-widget elementor-widget-text-editor\" data-id=\"12140a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\ud83d\udc49 En France, <strong data-renderer-mark=\"true\">70 % des paiements en point de vente<\/strong> se font via le <strong data-renderer-mark=\"true\">sans contact<\/strong> (Banque de France, 2022).<br \/>\ud83d\udc49 Selon Ingenico, un TPE bien entretenu peut r\u00e9duire de <strong data-renderer-mark=\"true\">40 % le risque de panne NFC<\/strong> gr\u00e2ce \u00e0 une <strong data-renderer-mark=\"true\">maintenance pr\u00e9ventive<\/strong> r\u00e9guli\u00e8re.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f864853 elementor-widget elementor-widget-text-editor\" data-id=\"f864853\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 data-renderer-start-pos=\"5550\">Zoom sur les solutions professionnelles : <a href=\"https:\/\/noelse.com\/professionnels\/offre-a29e\/\">Noelse Pro Collect<\/a><\/h2><p data-renderer-start-pos=\"5612\">Pour les commer\u00e7ants qui veulent \u00e9viter les tracas li\u00e9s au <strong data-renderer-mark=\"true\">diagnostic NFC<\/strong> et aux <strong data-renderer-mark=\"true\">r\u00e9parations contactless<\/strong>, Noelse propose une offre cl\u00e9 en main :<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"5760\"><a href=\"https:\/\/noelse.com\/professionnels\/offre-a29e\/\"><strong data-renderer-mark=\"true\">Noelse Pro Collect \u2013 29 \u20ac\/mois<\/strong><\/a><\/p><\/li><li><p data-renderer-start-pos=\"5794\"><strong data-renderer-mark=\"true\">TPE DX8000 derni\u00e8re g\u00e9n\u00e9ration<\/strong>, avec <strong data-renderer-mark=\"true\">lecteur sans contact int\u00e9gr\u00e9<\/strong>.<\/p><\/li><li><p data-renderer-start-pos=\"5864\"><strong data-renderer-mark=\"true\">Maintenance pr\u00e9ventive NFC incluse<\/strong>.<\/p><\/li><li><p data-renderer-start-pos=\"5903\"><strong data-renderer-mark=\"true\">Assistance technique rapide<\/strong> en cas de panne.<\/p><\/li><\/ul><p data-renderer-start-pos=\"5951\">\ud83d\udc49 Avec ce type de solution, les commer\u00e7ants s\u00e9curisent leurs encaissements et r\u00e9duisent drastiquement les interruptions li\u00e9es aux pannes NFC.<\/p><h2 data-renderer-start-pos=\"6095\">Conclusion : anticiper et maintenir ses terminaux NFC<\/h2><p data-renderer-start-pos=\"6150\">Un <strong data-renderer-mark=\"true\">terminal NFC fonctionnel<\/strong> est indispensable pour garantir une satisfaction client optimale.<br \/>En cas de <strong data-renderer-mark=\"true\">probl\u00e8me NFC<\/strong>, appliquer un <strong data-renderer-mark=\"true\">diagnostic clair<\/strong>, recourir \u00e0 des <strong data-renderer-mark=\"true\">solutions de d\u00e9pannage temporaires<\/strong> et envisager une <strong data-renderer-mark=\"true\">r\u00e9paration sans contact<\/strong> sont des \u00e9tapes essentielles.<\/p><p data-renderer-start-pos=\"6421\">\ud83d\udc49 Mais la meilleure strat\u00e9gie reste la <strong data-renderer-mark=\"true\">maintenance pr\u00e9ventive NFC<\/strong>, qui permet de prolonger la dur\u00e9e de vie du terminal et de r\u00e9duire les co\u00fbts de r\u00e9paration.<\/p><p data-renderer-start-pos=\"6581\">En choisissant une solution professionnelle comme <a href=\"https:\/\/noelse.com\/professionnels\/offre-a29e\/\"><strong data-renderer-mark=\"true\">Noelse Pro Collect<\/strong><\/a>, vous combinez <strong data-renderer-mark=\"true\">s\u00e9curit\u00e9, fiabilit\u00e9 et assistance NFC<\/strong>. R\u00e9sultat : vos encaissements restent fluides, vos clients satisfaits, et votre activit\u00e9 prot\u00e9g\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5340923 e-flex e-con-boxed e-con e-parent\" data-id=\"5340923\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95240d7 elementor-widget elementor-widget-heading\" data-id=\"95240d7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u2753 FAQ \u2013 NFC et paiements sans contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73e40a6 elementor-widget elementor-widget-toggle\" data-id=\"73e40a6\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1211\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pourquoi le sans contact de mon TPE ne fonctionne plus ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1211\"><p>Cela peut provenir d\u2019un bug logiciel, d\u2019un probl\u00e8me de param\u00e9trage, d\u2019une antenne NFC d\u00e9fectueuse ou d\u2019une carte bancaire ab\u00eem\u00e9e.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1212\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment tester si le probl\u00e8me vient du TPE ou de la carte ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1212\"><p>Essayez avec plusieurs cartes ou un smartphone en paiement sans contact. Si aucune transaction ne passe, le souci vient du TPE.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1213\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1213\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que faire en cas de bug ponctuel ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1213\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1213\"><p>Red\u00e9marrez le TPE, v\u00e9rifiez que le sans contact est bien activ\u00e9 dans les param\u00e8tres et refaites un test.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1214\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1214\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Puis-je continuer \u00e0 encaisser sans NFC ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1214\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1214\"><p>Oui, vos clients peuvent toujours ins\u00e9rer ou swiper leur carte, ou utiliser un paiement par lien si votre prestataire le propose.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1215\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1215\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Quand contacter le support technique ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1215\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1215\"><p>Si le sans contact reste inactif apr\u00e8s red\u00e9marrage et tests multiples, il s\u2019agit probablement d\u2019un probl\u00e8me mat\u00e9riel n\u00e9cessitant r\u00e9paration ou remplacement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Dans le monde moderne des paiements \u00e9lectroniques, le NFC (Near Field Communication) s\u2019impose comme un standard incontournable gr\u00e2ce \u00e0 sa rapidit\u00e9, sa s\u00e9curit\u00e9 et sa commodit\u00e9.Que ce soit avec une carte bancaire sans contact ou un smartphone \u00e9quip\u00e9 de Wallet, la technologie facilite les transactions et rend l\u2019exp\u00e9rience client plus fluide. Mais que se passe-t-il [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":14797,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[26],"class_list":["post-14796","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gerer-les-finances-de-mon-entreprise","tag-gerer-les-finances-de-mon-entreprise"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>NFC d\u00e9faillant : diagnostic et r\u00e9paration TPE<\/title>\n<meta name=\"description\" content=\"Votre terminal NFC ne lit plus le sans contact ? D\u00e9couvrez comment diagnostiquer, r\u00e9parer et pr\u00e9venir les pannes NFC\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/noelse.com\/professionnels\/nfc-defaillant-diagnostic-et-reparation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NFC d\u00e9faillant : diagnostic et r\u00e9paration TPE\" \/>\n<meta property=\"og:description\" content=\"Votre terminal NFC ne lit plus le sans contact ? 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